If you book an online visit you can easily, quickly and securely meet our experts at Previa wherever you are.
Up to 10 people can participate simultaneously. On your computer, all participants are displayed next to each other at the same time, while on your mobile you can choose which of the participants you want to see on the screen.
If you need to reschedule or cancel a time, you can contact our customer service by phone or chat. The same cancellation and rebooking rules apply as at physical meetings.
Make sure that you have the latest version of the app installed and make sure that notifications for the app are turned on.
Yes, off course. If you're using a laptop or desktop computer, it needs a webcam and microphone. For good sound quality, we recommend headphones with a microphone.
It requires browser Google Chrome or Mozilla Firefox. If the link has been opened in Internet Explorer, you can copy the web address instead of paste and open the link in Google Chrome or Mozilla Firefox.
Previa e-Consultation is based on a CE-marked platform that the Swedish Medical Products Agency has approved for use for medical purposes. All information handled is according to PUL and PDL located on secure servers. The video visit is not recorded.
BankID is a personal electronic ID document that is comparable to a passport or driver's license or other authentication document used to prove your identity on the Internet. You can join BankID at bankid.com.