Right now, there is high pressure on our telephony. We ask our customers to primarily make their case online. Here you can register sickness and health notification, change and cancel the appointment or for questions contact us. Questions about COVID-19 are referred to www.1177.se

For orderers

You as a manager or an authorized customer can get information about your contract, orders and our services. You can contact us directly by phone during office hours or around the clock here on the website through secure web forms.

Our covid-19 procedures

We continue to adapt our operations locally to reduce the risk of covid-19 infection for our customers and employees. This means that:

– when visiting our Previa units, we recommend that you arrive at the earliest five minutes before the booked time.

– we offer rebooking to online visits for many services, such as support calls, rehab calls and health coaching.

– based on current recommendations, we carry out statutory and medical checks, vaccination for influenza, health examinations and new employment surveys.

We follow the further advice of the Public Health Agency of Sweden. Read more at the Public Health Agency of Sweden

Contractual issues

Any questions about your contract, prices and contracted services can be safely sent to our customer team directly online.

Ask about contracts

Previa near you

In each city you will find address, local activities and can ask questions safely directly to the device. We are open weekdays 08:00-17:00. Deian times can occur at weekends.

Find us

Change or cancel an appointment

Cancellation or change of time can be made directly online or through customer service weekdays 08:00-17:00 on 0771-23 00 00.

Change or cancel an appointment


Here you will find answers to frequently asked questions and where to turn for support.


Work from home – a concept that provides support when working from home

Previa's overall concept helps managers achieve a sustainable work environment even when employees work from home.

Order service

Here you as a manager and authorized customer at your company can order services directly online or make a request.

Order service

Invoice queries

For questions and help about your invoice and invoice specweb, you can contact our invoice support. You can also get help on 08-50 89 20 30 weekdays 09:00-11:00

Ask invoice support

Sickness and Health Report

Sick report can be made 24 hours a day online and on 0771-22 21 11. Here you will get support and answers to questions about health and health notification.

About sickness and health report

Help us get better

Do you have suggestions for improvements or would like to make a complaint about our delivery or services?

Give us your feedback

Login online services

Log in below for our online services, for example invoice specifications, if your company signs in to order contracted services or uses Online Sickness and Health Report.